Modern Slavery Statement

Workers and compliance review symbolizing the first section of the modern slavery statementWe are committed to operating with integrity and to upholding human dignity across every part of our business. This Modern Slavery Statement sets out the principles and controls that guide our approach to preventing forced labor, child labor, servitude, and human trafficking in our operations and supply chains. Our zero-tolerance policy applies to all employees, contractors, and business partners, and it is reinforced through internal training, due diligence, and clear accountability.

As part of our anti-slavery commitment, we expect everyone acting on our behalf to comply with applicable labor, employment, and human rights laws. We recognize that modern slavery risks can exist in complex global supply chains, particularly where labor is supplied through multiple tiers or in regions with weaker protections. For that reason, our approach is designed to identify risk early, respond decisively, and continuously improve control measures.

Supplier due diligence and audit process illustrationOur governance structure ensures that responsibility for the modern slavery policy is shared across leadership, procurement, and compliance functions. Senior management reviews risk indicators and supports the implementation of corrective action where concerns arise. Any confirmed breach may result in contract termination, suspension of business, or other appropriate remedial action. We will not knowingly engage with any supplier or partner that fails to meet our standards.

We apply robust supplier screening and supplier audits to assess labor practices, recruitment processes, wage controls, working hours, and document retention. These audits may be announced or unannounced, depending on risk level, and are carried out against internal ethical sourcing criteria. Where issues are identified, suppliers are required to produce corrective action plans with deadlines, evidence, and follow-up verification.

Our procurement teams consider modern slavery risk during onboarding and renewal, including country risk, sector risk, and the use of subcontracted labor. High-risk suppliers may be subject to enhanced review, worker interviews, and documentary checks. We also encourage suppliers to adopt their own prevention measures, including training for managers and transparent reporting of labor conditions. This helps strengthen resilience across the supply chain and supports a culture of lawful and fair employment.

Confidential reporting and concern escalation visualTo support early intervention, we maintain several reporting channels for concerns related to exploitation, coercion, deception, or unsafe recruitment practices. Reports can be raised internally through management, compliance, or human resources routes, and concerns may be escalated anonymously where permitted by policy. All allegations are treated seriously, investigated promptly, and handled with confidentiality to protect those who come forward.

Our response framework is designed to safeguard individuals who report concerns in good faith and to prevent retaliation of any kind. We will investigate allegations objectively, preserve evidence, and work with relevant stakeholders to address root causes. When remediation is possible, we seek outcomes that prioritize the welfare of affected workers, including recovery of withheld documents, payment of outstanding wages, or support for safe exit from abusive conditions.

Training plays an essential role in embedding our modern slavery statement commitments throughout the organization. Employees involved in procurement, onboarding, operations, and contract management receive guidance on identifying warning signs, escalating concerns, and applying ethical decision-making. Awareness materials are refreshed periodically so that our workforce understands how modern slavery can present itself in day-to-day business activity.

Annual review and policy update illustrationWe will review this statement and the supporting controls annually to ensure they remain effective, relevant, and aligned with legal expectations and business developments. Each annual review considers audit findings, reported concerns, supplier performance, training completion, and changes in risk exposure. Where improvements are identified, we update our procedures and strengthen oversight accordingly.

Commitment to ethical business and human rights protection visualThrough this ongoing process, we reaffirm that modern slavery has no place in our business or supply chain. Our aim is not only compliance, but meaningful prevention: stronger due diligence, better visibility, responsible purchasing practices, and timely escalation when risks emerge. This modern slavery commitment reflects our broader duty to act responsibly, protect human rights, and promote ethical conduct in everything we do.

Dulwich Cleaners

A modern slavery statement outlining zero tolerance, supplier audits, reporting channels, and annual review to prevent exploitation across operations and supply chains.

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What Our Customers Say

Excellent on Google
4.9 (10)

Dulwich Cleaners recently cleaned my flat and did a great job. They tackled all the corners thoroughly, leaving everything spotless. Their staff were friendly and easy to communicate with, which made the whole process smooth. I'd recommend them to anyone seeking excellent cleaning services.

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K

Great job all around. Friendly staff and effective cleaning. Easy to communicate with. Would recommend.

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I

I can always count on Cleaning Service Dulwich for excellent cleaning service.

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F

I used this company for the very first time and they impressed me. The personnel were friendly and professional. I definitely plan to keep using their services.

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M

I had an efficient moving experience; the cleaners' pricing and support were perfectly suited to my needs.

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O

Dulwich-Cleaners staff members are hardworking, thorough, and always professional. They treat my home with care and always deliver a spotless clean.

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A

Very happy with my experience with Dulwich Cleaning Company. The move-out clean was outstanding, which secured my entire deposit refund.

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J

I was very pleased with the cleaning service from Dulwich Cleaning Company. The cleaner was timely and professional, performing a deep clean throughout my apartment and leaving it looking amazing.

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B

The cleaners were polite and thorough, doing an amazing job on both our carpets and the rest of the house--no stains left, just a renewed, clean home.

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J

My experience with Cleaner Dulwich for a deep kitchen and bathroom cleaning was fantastic. Every area was thoroughly cleaned.

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